CIO Office and ICT Services are merged into one department: Information Management & Service (IMS). The web pages will be adapted accordingly in a short time.
On these pages you can find information about the services offered by ICTServices.
The ICT Services department of IMS provides user support, technical infrastructure and technical management for the ICT offered to students and staff on the TU/e campus.
If you want to know more about Information Management, see The Digital University
In order to be able to serve you as quickly as possible, ICT Services offers you the possibility to help you directly by ‘Remote Assistance’. It does not matter where you are, you only need a system with internet access. Call ICT ServiceCenter (+31402472000) and ask for remote assistance. The ICT employee will ask you to click this TeamViewer icon and download and start the subsequent program.
Then our employee can (at your request) look at your screen and solve your problem immediately.
Does an IT service not work properly? Check in the maintenance and interrupts calendar whether if it’s a known fault or if it concerns a planned maintenance activity. If you need additional support, please contact the ICT Service Center (+31402472000).
Are you outside the TU/e campus or are you connected via a mobile network? Then you sometimes need a VPN connection to be able to use certain ICT services.
John F Kennedylaan 2
5600 MB EINDHOVEN
040 - 247 2000