EAISI Health research meet

MINHA LEE

Assistant Professor at Department Industrial Design

With a background in digital arts and philosophy, Minha's research centers on how we can experience moral emotions and conflicts with digital entities like robots and chatbots. As an example, a chatbot called Vincent was designed to help with people's self-compassion as an experiment lasting two weeks.  She will be defending her PhD dissertation on interactional morality, which deals with how we have morally relevant interactions with technological beings, in February 2021 (TU/e's Human-Technology Interaction group, IE&IS).

VINCENT WARMERDAM at Rasa

My name is Vincent, ask me anything. I have been evangelizing data and open source for the last 7 years. You might know me from my tech talks where I attempt to defend common sense over hype in data science. Currently, I work as a Research Advocate at Rasa where I collaborate with the research team to explain and understand conversational systems better.

Linnea Bergström, Head of Telco, Media and Technology at boost.ai

Linnea is what you might call a home grown customer service specialist. Before becoming one of the very first AI Trainers at boost.ai, Linnea was working in customer service at a major telco, but the constant rise of self-service solutions resulted in her being affected by department downsizing. Recognizing the impact self-service and automation was having on customer service, Linnea decided that a transition was necessary, and with hard work and dedication she went on to become one of the pioneers of the AI Trainer profession, where she applied her experience from telco to lay the foundation of boost.ai’s telco module, a module that today is made up of over a thousand pre-built intents and is used by the global telco giant Telenor. She was recently recognized as one of Norway’s top 50 women in tech.

Mariel Frank, Contract Manager / Legal Advisor of boost.ai

Mariel negotiates contracts with customers and partners, does compliance work and other internal legal tasks, and advises on legal questions that arise both internally and towards customers and partners. The contract team will also assist in answering questions from customers regarding their contractual relationship with boost.ai. The goal is to negotiate contracts that are fair and balanced and that both parties feel comfortable and satisfied with. Mariel has previous experience as a legal associate at the Norwegian top-tier law firm Schjødt.

Sam Danby, Project manager for voice at boost.ai

Sam's key responsibilities are working with clients looking to engage with voice projects and guiding them through the process using best practices which follow the path of simplicity and ethical approval. His research and experience gained is utilized to develop new tools and voice products for the organization we are working with to use. He focuses on enterprise clients but has an interest in accessibility and making voice technology the forefront of communication between citizens and the services they use daily.

Cameron Taylor, UX Research Lead at boost.ai

Cameron wrote a PhD in Linguistics at Cambridge University as a Gates Scholar. Most recently, he was Executive Director of the Inspire Dialogue Foundation, a not-for-profit charity aimed at increasing the level of trust, dialogue, and inclusion in society. Today, Cameron leads boost.ai’s user experience research strategy, coordinating and spearheading research that produces data-driven insights with an aim to improve our understanding of how to enhance communication and the user experience in task-oriented conversations with intelligent virtual agents.