Academic advisors

The academic advisors help students of the Department of the Built Environment who have questions or (personal) problems during their studies. The academic advisors are ‘neutral’ and not involved in the reviewing or assessment of students’ performance. They are the first point of contact for students regarding matters like specific personal study information, counseling, coaching and mediation. Naturally a confidential approach to questions and problems of students is guaranteed.
The academic advisors also assist students in (re)orienting themselves in study paths in or outside the curriculum. The academic advisors play an important role in the implementation of the binding recommendation on the continuation of studies (BSA) in the first year of the bachelor program. They form a network within TU/e with the student advisors of the Education and Student Service Center of TU/e,

Every student with specific questions or personal circumstances influencing their studies is advised to contact the academic advisor immediately. It is usually possible to schedule an appointment with one of the academic advisors within a week. When it comes to reporting problems or doubts influencing the studies, ‘the sooner the better’ applies.

Academic advisors Education Office Department of the Built Environment:

Mevr. J.A.M. (Josee) Pulles
VRT 2.12
Tel. 00 31 40 247 8725
(premaster and master program ABP and CME)

Mevr. J.H. (Hanneke) Steetskamp
VRT 2.12
Tel. 00 31 40 247 3990
Bachelor AUBS

L. (Lisanne) Kamphorst-Schmit MSc
VRT 2.12
Tel. 00 31 40 247 6127
Bachelor AUBS

The academic advisors are members of the National Association of Academic Advisors (LVSA).

Students can ask their questions concerning their studies to the academic advisors. Often, smaller questions can be answered by the ESA-BE helpdesk at VRT 2.12 , open daily from 12.00 – 13.30 p.m.
If a student has personal circumstances or elaborate questions, the academic advisors can be consulted via e-mail, or by scheduling an appointment online via the link in de education guide.

The academic advisors might invite students to have a conversation about their study progress, on the basis of their results or prior contact. In case of falling behind with the studies the academic advisor helps to explore the options for extra support (or otherwise) and measures to be taken in order to avoid falling behind with the studies or possibly limit the damage.

The academic advisors are also advisors to the examination committee. They can offer students assistance regarding formal procedures, such as helping them write a clear request to the examination committee.