1. I can’t get access to the full text of an article or e-book. How can I solve the problem?
If you are outside the TU/e campus, use the proxy server, see this page or use a VPN connection (option 1 “tunnel all traffic”).
2. Why is access to an e-book/article/magazine not working?
Follow steps listed below to find out what the problem may be and how to solve it:
- Start search in Library Search for the ebook/article/journal to see if it is held by Eindhoven University of Technology.
- If no. See the possibilities to order elsewhere via ILL
- If Yes but no access. Please check your connection:
- Is your IP address recognized as belonging to TU/e network?
- You are using a VPN connection, but with the wrong settings, see VPN settings. (Alternative: Shut down VPN and log into Proxy Server)
- Connection is correct and still no access. Please report a broken link via this form.