Assistant Professor (Part-time)
Douniel Lamghari-Idrissi
Department / Institute
RESEARCH PROFILE
Douniel Lamghari-Idrissi worked in emergency response services and in the pharmaceutical industry. He joined ASML Netherlands B.V. in 2013, and he works in customer support. He is also a part-time assistant professor at the department of Industrial Engineering and Innovation Sciences at Eindhoven University of Technology. His current research topic is the design of after-sales services that lead to more stable operations for the asset users.
Recent Publications
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Increasing Chip Availability Through a New After-Sales Service Supply Concept at ASML
INFORMS Journal on Applied Analytics (2022) -
A New After-Sales Service Measure for Stable Customer Operations
(2021) -
Reducing risks in spare parts service contracts with a long downtime constraint
IISE Transactions (2021) -
Which Spare Parts Service Measure to Choose for a Front-end Wafer Fab?
IEEE Transactions on Semiconductor Manufacturing (2020) -
Spare parts inventory control under a fixed-term contract with a long-down constraint
International Journal of Production Economics (2020)
Ancillary Activities
No ancillary activities