Alex van Ginkel, internship, Uganda

Investigating end-user education at a biogas digester company

This three-month internship was carried out by Sustainable Energy Technology student Alex van Ginkel at Q Energy, a company focused on providing biogas systems for households and companies in Uganda and Kenya. Q Energy makes use of three distinct business models, with increasing levels of service, to sell their bio-digesters. The focus of this internship, carried out in rural Uganda and Kenya, was to investigate how knowledge transfers between users and Q Energy occurred within each of the three business models defined, and specifically how the level of service affected the required amount of knowledge transfer about the installed bio-digesters.