Within the context of the Department's mission ‘Design Intelligent Systems, Products and Related Services', the research mission of the Business Process Design program is to:

‘Design and Analyze Business Processes for the Design of Intelligent Systems, Products and Related Services'.

In this context intelligent systems are defined as systems that consist of a set of products and/or services that have the ability to adapt their behavior based on the situation, context of use and users' needs. The focus of the Industrial Design Department is especially on those systems that are of benefit to individuals, societies and different cultures worldwide, as well as on the underlying problems and opportunities.