Improving Performance Among Health Care Professionals: Job Crafting and Decision Making (IMPROV)

May 17th, 2010 - May 17th, 2014

Project description
This project explores the impact of job demands (e.g., work pressure, predictability) and job resources (e.g., autonomy, social support) and individual work engagement (e.g., positive, fulfilling work-related frame of mind) on the performance of health-care professionals, while also examining the role of job crafting (e.g., adjustments to tasks/relational work boundaries by increasing job demands/resources or decreasing demands) as a general work strategy and specific decision-making (e.g., analytical and/or intuitive) task strategies. Decision-making can be seen as the specific task strategies that guide health-care professionals in making on the job decisions at a specific moment in time. Additionally, we focus on, job crafting, as the behavior that shapes either the task and/or relational boundaries of the job either physically or cognitively. Job crafting can be seen as a more general work strategy that health-care professionals use to make their jobs more meaningful and significant. Job crafting is expected to be somewhat stable and the adjustments maybe long-lasting, which can affect various aspects of health-care professionals’ work life. On the other hand, decision-making is expected to be more sporadic and ever-changing since it is based on particular situations that are never the same but can be similar. The aim of this research is to expand knowledge around specific decision-making strategies by cross-culturally/longitudinally investigating its antecedents and consequences, while focusing specifically on the relationships between job demands/resources, work engagement, job crafting, decision-making and performance. Three studies will be conducted among health-care professionals (i.e., doctors/nurses in the US/ NL) that will result in at least four papers.  

·       Gordon, H. J., Demerouti, E., Bipp, T., & Le Blanc, P. M. (2015). The job demands and resources decision making (JD-R-DM) model. European Journal of Work and Organizational Psychology, 24(1), 44-58. DOI: 10.1080/1359432X.2013.842901
·       Gordon, H. J., Demerouti, E., Le Blanc, P. M., & Bipp, T. (2015). Job crafting and performance of Dutch and American health care professionals. Journal of Personnel Psychology, 14(4), 192-202. DOI: 10.1027/1866-5888/a000138
·       Gordon, H. J. Craft your job! : improving well-being, decision making, and performance in healthcare. Thesis (2015) 

Contact Persons
Prof.dr. E. Demerouti, dr. P.M. le Blanc