P.W.P.J. (Paul) Grefen - Expertise

Grefen, P.W.P.J.
Address :
Technische Universiteit Eindhoven
P.O. Box 513
Chair :
ICT Architectures
Department :
Industrial Engineering & Innovation Sciences
Section :
Information Systems IE&IS
Positioncategory :
Professor (HGL)
Position :
Full Professor
Room :
Pav D.04
Tel :
+31 40-247 5650
Tel (internal) :
Email :


  • D70000 - Economics and Business Administration
  • D16400 - Information systems, databases
  • Business process management
  • Architecture of information systems
  • Service-dominant business engineering



Paul Grefen is a full professor in the School of Industrial Engineering at Eindhoven University of Technology since 2003. He chaired the Information Systems subdepartment from 2006 to 2014. Currently, he is the Research Director of the School. He received his Ph.D. in 1992 from the University of Twente and held assistant and associate professor positions in the Computer Science Department. He was a visiting researcher at Stanford University in 1994. As a researcher and a manager, he has been involved in various European research projects (WIDE, CrossFlow, CrossWork, GET Service, HORSE, C-MobiLE) as well as various projects within the Netherlands. He is an associate editor of the International Journal of Cooperative Information Systems and a member of the editorial board of the International Journal of Production Management and Engineering. He is an editor and author of the books on the WIDE and CrossWork projects, and has authored books on workflow management, electronic business and service-dominant business engineering. He is a member of the Executive Board of the European Supply Chain Forum. His current research covers architectural design of business information systems, inter-organizational business process management, and service-oriented business design and support. He teaches at the BSc, MSc, PDEng and PhD levels at TU/e and at the executive level for TIAS business school.