dr. O. (Oktay) Türetken - Expertise

Türetken, dr. O.
Address :
Technische Universiteit Eindhoven
P.O. Box 513
Department :
Industrial Engineering & Innovation Sciences
Section :
Information Systems IE&IS
Positioncategory :
Assistant Professor (UD)
Position :
Assistant Professor
Room :
Pav D.14
Tel :
+31 40-247 2617
Tel (internal) :
Email :

Share / Bookmark


  • D16400 - Information systems, databases
  • Business engineering
  • Business process management
  • Business process maturity
  • Information systems: design. Information systems: implementation
  • Information systems
  • Service engineering
  • Business Process Modeling and Design
  • Business process innovation
  • business process improvement
  • Software Engineering



Dr. Oktay Turetken is an academic member of the School of Industrial Engineering at Eindhoven University of Technology. He has a PhD degree in Information Systems from Middle East Technical University, Turkey. Between 2008 and 2012, he worked as a research fellow in the European Research Institute in Service Science at Tilburg University. From 2005 to 2008, he worked as a software and business process improvement consultant. Between 1999 and 2008, he participated in and led a number of enterprise resource planning system implementation, large-scale software intensive system specification and acquisition, software process improvement, and project & portfolio management system implementation projects.  His research focuses on the interface between business models and business process management, including service engineering and process innovation; organisational process improvement through maturity models; and practice of business process modelling & redesign including human factors.