Social Interactions with Shared Systems

Smart, connected, interactive systems become increasingly popular in our home and professional environments. Such systems are characterized by their ability to connect different devices and information sources to provide more dynamic and customized services. Because of their interactivity, smart systems offer great opportunities in terms of flexibility, adaptability and personalization. Interaction, however, seems often to be designed for individual use, on devices optimized for personal interaction (for instance a smart phone), while actual use is much more social, and interaction with such shared systems often influences multiple users at once.