dr. O. (Oktay) Türetken - Expertises

Türetken, dr. O.
Adres :
Technische Universiteit Eindhoven
Postbus 513
Faculteit :
Faculteit Industrial Engineering & Innovation Sciences
Afdeling :
Information Systems IE&IS
Functiecategorie :
Universitair Docent (UD)
Functie :
Universitair Docent
Intern adres :
Pav D.14
Tel :
040-247 2617
Tel (intern) :
Email :

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  • D16400 - Informatiesystemen, databases
  • Optimaliseren van bedrijfsprocessen
  • Software Development
  • Software Engineering
  • Object-Oriented Modeling and Design
  • Informatieverwerkende systemen (ontwerp en implementatie)
  • Bestuurlijke informatiesystemen. Administratieve automatisering
  • Information systems
  • Business engineering
  • Business process management
  • Service engineering



Dr. Oktay Turetken is an academic member of the School of Industrial Engineering at Eindhoven University of Technology. He has a PhD degree in Information Systems from Middle East Technical University, Turkey. Between 2008 and 2012, he worked as a research fellow in the European Research Institute in Service Science at Tilburg University. From 2005 to 2008, he worked as a software and business process improvement consultant. Between 1999 and 2008, he participated in and led a number of enterprise resource planning system implementation, large-scale software intensive system specification and acquisition, software process improvement, and project & portfolio management system implementation projects. His research focuses on the interface between business models and business process management, including service engineering and process innovation; organisational process improvement through maturity models; and practice of business process modelling & redesign including human factors.