Oktay Türetken
Department / Institute
Group
RESEARCH PROFILE
Oktay Turetken is a Full Professor in Information Systems at Eindhoven University of Technology (TU/e) and the Chair of the Industrial Engineering Bachelor Program. In his research, Oktay focuses on the development of innovative digital solutions. He applies an engineering lens to manage the business models for such solutions by developing methods and tools to facilitate their operational design, implementation, and improvement. In doing so, he leverages the practices and technologies from various fields, including business process management and enterprise modeling. Specifically, he is interested in collaborative digital business models, which enable value co-creation among multiple stakeholders. Through his work, he aims to contribute to the effective and sustainable outcomes of such models for all parties involved, including users, service providers, and the broader society. His typical application area for such models is the mobility domain. In recent projects, he has focused on designing and implementing digital platforms, including shared mobility and mobility-as-a-service, to enhance the integration of various mobility services in urban areas.
Additionally, his research delves into the development of organizational capabilities and maturity modes in relation to the technology, strategic, and people factors that influence an organization's ability to manage its efforts on advanced data analytics, business models and processes.
ACADEMIC BACKGROUND
Oktay Turetken has a PhD degree in Information Systems. From 2008 until late 2012, he worked as a research fellow at the European Research Institute in Service Science at Tilburg University, where he participated in EU-funded FP7 research projects on service science and business process management. Between 1999 and 2008, he worked as a consultant on software and system engineering in the industry, and participated in and led a number of projects on enterprise resource planning system implementation, process improvement and automation, large-scale software-intensive system specification and acquisition, and project & portfolio management system implementations. In 2007 and 2008, he was an adjunct lecturer at METU Informatics Institute.
Since 2014, he has led and worked in several projects in the mobility domain. He has co-founded the MobilitEU initiative (https://www.mobiliteu.eu), which is a not-for-profit organization fostering the development of open MaaS platforms across Europe. He is an Expert Member of the “Foresight Group of Future Mobility for People and Goods” at the European Automotive Research Partners Association (EARPA, an EU body). He is also a member of the MaaS Alliance - Business Models and Governance Working Group (MaaS Alliance is a public-private partnership aimed to create and advance the foundations for a successful implementation and take-up of MaaS - Mobility-as-a-Service, in Europe.
He is a regular contributor to journals, such as Business & Information Systems Engineering, Business Process Management Journal, and Information and Software Technology.
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Supervision of (current) PhDs:
Oktay Türetken is the Promoter of:
- Frank Berkers
- Paola Lara Machado
- Montijn van de Ven
- Ginger Korsten
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For MS Students: sites.google.com/site/oturetken/teaching-and-supervision
Key Publications
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O. Türetken,P.W.P.J. Grefen,R.A.M. Gilsing,O.E. Adali
Service-dominant business model design for digital innovation in smart mobility
Business & Information Systems Engineering (2019) -
Paola Lara Machado,Montijn van de Ven,Banu Aysolmaz,Alexia Athanasopoulou,Baris Ozkan,Oktay Türetken
Methods that bridge business models and business processes: a synthesis of the literature
Business Process Management Journal (2023) -
Montijn van de Ven,Paola Lara Machado,Alexia Athanasopoulou,Banu Aysolmaz,Oktay Türetken
Key performance indicators for business models: A systematic review and catalog
Information Systems and e-Business Management (2023) -
Baris Ozkan,Marijn Koops,Oktay Türetken,Hajo A. Reijers
The Influence of Business Process Management System Implementation on an Organization’s Process Orientation: A Case Study of a Financial Service Provider
Information Systems Management (2023) -
Banu Aysolmaz,Oktay Türetken,Diederick Edel,Baris Ozkan
ADA-CMM: A Capability Maturity Model for Advanced Data Analytics
(2022)
Ancillary Activities
- Business consultancy, Cogniton Business Engineering Consultancy
- EARPA is an EU body that brings together over 60 independent R&D providers to support EU's framework programmes. I act as the Expert Member of the “Foresight Group on Mobility for People and Goods” regarding Business Models for Mobility Solutions., European Automotive Research Partners Association (EARPA) - Expert member of the Foresight Group on Mobility for People and Goods
- MaaS Alliance is a public-private partnership aimed to create and advance the foundations for a successful implementation and take-up of MaaS (Mobility-as-a-Service) in Europe. I am a member of the Business Models and Governance Working Group., MaaS Alliance