Associate Professor

Oktay Türetken

Industrial Engineering and Innovation Sciences


Oktay Turetken is an Associate Professor in the Department of Industrial Engineering & Innovation Sciences at Eindhoven University of Technology (TU/e). His research centers on digital business models. He studies and develops methods and tools that aid in the operational design and implementation of such models. In doing so, he leverages the practices and technologies from information systems and business process management. Specifically, he is interested in collaborative digital business models in the mobility domain, such as shared mobility and mobility-as-a-service, which enable value co-creation among various stakeholders. Through his work, he aims to contribute to the effective and sustainable outcomes of such models for all parties involved, including users, service providers, and the broader society. His recent projects include designing and implementing digital platforms that facilitate the seamless integration of different mobility services in urban areas, and developing maturity models for improving organizations' advanced data analytics and AI capabilities.


Oktay Turetken has a PhD degree in Information Systems. From 2008 until late 2012, he worked as a research fellow at the European Research Institute in Service Science at Tilburg University, where he participated in EU-funded FP7 research projects on service science and business process management. Between 1999 and 2008, he worked as a consultant on software and system engineering in the industry, and participated in and led a number of projects on enterprise resource planning system implementation, process improvement and automation, large-scale software-intensive system specification and acquisition, and project & portfolio management system implementations. In 2007 and 2008, he was an adjunct lecturer at METU Informatics Institute.   Since 2014, he has led and worked in several projects in the mobility domain. He is a core member of the MobilitEU/UMOS-Alliance ( leading the efforts on the development of the strategy and business models for the mobility service platform.  He is also the Expert Member of the “Foresight Group of Future Mobility for People and Goods” at the European Automotive Research Partners Association (EARPA, an EU body).  He is a regular contributor to journals, such as Business & Information Systems Engineering, Business Process Management Journal, and Information and Software Technology.  ————————— For MS Students:

  • Business Information Systems Management
  • Business information systems management
  • Business process management
  • Business Process Management (PhD Level)
  • Business Analysis for Information Technology Systems

Ancillary Activities

  • Business consultancy, Cogniton Business Engineering Consultancy