Oktay Turetken is an Assistant Professor in the Department of Industrial Engineering at Eindhoven University of Technology (TU/e). His research interest centers around the topic of ‘business model engineering’ in an information systems/business process management (BPM) context, with special focus on the operational design and implementation of service-dominant business models using BPM methods and tools, and the organizational capabilities related to the strategic, people and cultural factors (i.e. soft factors of BPM) that influence an organization’s ability to redesign and manage business and process models. Current research projects focus on Business Model Engineering, Maturity Models in Business Process Management, and Quality of Business Process Models.
Oktay Turetken obtained his PhD in Information Systems from Middle East Technical University (METU), Turkey. From 2008 until late 2012, he worked as a research fellow in the European Research Institute in Service Science at Tilburg University, where he participated in EU funded FP7 research projects on service science and business process management. From 2005 to 2008, he worked as a software and business process improvement consultant in industry. Between 1999 and 2008, he participated in and led a number of projects dealing with software process improvement, enterprise resource planning system implementation, large-scale software intensive system specification and acquisition, and project & portfolio management system implementation. In 2007 and 2008, he was also an adjunct lecturer in the Software Management master program at METU. Since 2014, he has led and worked in several projects in the mobility and C-ITS domain. He is a regular contributor to journals such as Information and Software Technology, and Journal of Software: Evolution and Process.
Cooperative and connected intelligent transport systems for sustainable European road transportTransport Research Arena 2018 (2018)
Achieving business process agility through service engineering in extended business networksBPTrends (2018)
Towards a solution space for BPM issues based on debiasing techniques15th International Conference on Business Process Management (BPM 2017) (2018)
Factors influencing the understandability of process models: A systematic literature reviewInformation and Software Technology (2018)
Advanced business process management in networked E-business scenariosInternational Journal of E-Business Research (2017)
- Business process management
- Software requirements management: quality and functionality
- Business information systems management
No ancillary activities