There may be various causes:

  • Your IP address is not recognized as belonging to TU/e network
  • You wish to gain access to a journal volume for which no TU/e license has been acquired
  • Your browser accepts no cookies (check browser Privacy settings and adjust if necessary)
  • You are using a VPN connection, but with the wrong settings, see VPN settings
    (Alternative: Shut down VPN and log into Proxy server)
  • The requested URL is not yet configured on Proxy server

Follow steps listed below to find out what the problem may be and how to solve it: