Operations Management & Logistics
Base of organizations
Operations form the base of every organization, whether in manufacturing, service or non-profit industries. Operations Management & Logistics is a multidisciplinary field that comprises disciplines such as product development, quality management, logistics, information systems and human resource management. Operations extend from the performance management of a group of design engineers or building in quality-feedback loops to the precise prediction of production and delivery performance. Supply chain management and the design of information architectures for e-business are also part of operations management.
The Master’s degree program provides theory, tools and techniques for the management of operations. You will apply the knowledge that you gain during the program in the various projects, in which you will learn what it means to carry out your own research. You will learn how to analyze the current operational performance of an organization, how to explain it in terms of quality, cost and time, and how to improve this performance by redesigning business processes.